Leaders of the non-life insurance industry in the Philippines were encouraged recently to incentivize the use of dashcams to aid in claims processing.
Automotive journalist and CNN Philippines host James Deakin, speaking in behalf of the insuring public, said that dashcam footage would be a better alternative to traditional police sketches and police reports.
“There’s so much room for extortion [with police sketches and police reports,] there’s so much room for inefficiency,” Deakin told a crowd of over 200 officials from the nonlife insurance industry during the October 11, 2017 PIRA Non-Life Industry Forum at Blue Leaf Filipinas in Parañaque City.
Deakin, who is the official endorser of FGen Insurance, said that dashcam footage would render police sketches unnecessary and would be a better safeguard against insurance fraud.
Insurance officials heeded his call, with them resolving to simplify claims documentation by allowing the use of dashcam videos and onsite pictures sent to the insurers digitally.
While most of the insurance industry is only beginning to tread the path of more efficient claims processing through technology, Fortune General has gotten a headstart. FGen has been offering a 5% discount on motorcar insurance for car owners with a dashcam installed since early this year.
“We saw the need to use technology to streamline processes. Dashcams on cars is a win-win situation for car owners and insurers, so we thought it best to incentivize its use,” said FGen President Michael Rellosa.
Rellosa added that he is glad that the insurance industry is following the footsteps of FGen and said that it is high time that the use of dashcam footage and mobile photos in claims processing becomes the standard.