Fiesta-themed Christmas at FGen

Fiesta-themed Christmas at FGen

The vibrant colors and designs depicting the various festivals of the country now adorn the FGen Insurance headquarters in Pasig City as the company celebrates Christmas with a fiesta spirit.

Employees went overtime and even spent their own money to decorate their departments for Christmas.

FGen President and COO Michael Rellosa said everybody in the company got excited with the fiesta theme.

"They decorated their cubicles based on the festival they picked. You could see Bulihan Festival, or the Pahiyas, or the Maskara festival, or the Panagbenga. Going to our office now feels like going out of town. It gives a different feel," he said.

FGen's headquarters are located at the fourth floor of Citystate Center building along Shaw Boulevard in Kapitolyo, Pasig City. Visit them so you could check out their fiesta-themed decor for the holidays.


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FGen heeds James Deakin’s call; increases dashcam discount

FGen heeds James Deakin’s call; increases dashcam discount

Following motoring journalist and CNN Philippines host James Deakin’s appeal to the insurance industry to incentivize dashcam use, Fortune General (FGen) Insurance has recently increased to 10% the discount on motor car insurance for car owners with dashcams.

“FGen was among the firsts to offer a discount for motorists with dashcams, but we need to do more for the benefit of our customers,” said FGen President Michael Rellosa.

Deakin raised his appeal last Oct. 11 during the 2017 PIRA Non-Life Industry Forum at Blue Leaf Filipinas in Parañaque City.

He said that dashcams will be better aids in claims processing compared to police sketches and reports.

“There’s so much room for extortion with police sketches and police reports, there’s so much room for inefficiency,” he said.

Over 200 officials from the non-life insurance industry heeded his call and resolved to simplify claims documentation by allowing the use of dashcam videos and onsite pictures sent to the insurers digitally.

FGen has gotten a headstart in the promoting technology, as it has been offering a dashcam discount since early this year.

“We are continuing to lead the insurance industry in the promotion of technology which benefits customers and insurers,” Rellosa said.

To avail of the discount, please contact FGen through (02) 706 3959.

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Incentivize dashcam use, insurance industry told

Incentivize dashcam use, insurance industry told

Leaders of the non-life insurance industry in the Philippines were encouraged recently to incentivize the use of dashcams to aid in claims processing.

Automotive journalist and CNN Philippines host James Deakin, speaking in behalf of the insuring public, said that dashcam footage would be a better alternative to traditional police sketches and police reports.

“There’s so much room for extortion [with police sketches and police reports,] there’s so much room for inefficiency,” Deakin told a crowd of over 200 officials from the nonlife insurance industry during the October 11, 2017 PIRA Non-Life Industry Forum at Blue Leaf Filipinas in Parañaque City.

Deakin, who is the official endorser of FGen Insurance, said that dashcam footage would render police sketches unnecessary and would be a better safeguard against insurance fraud.

Insurance officials heeded his call, with them resolving to simplify claims documentation by allowing the use of dashcam videos and onsite pictures sent to the insurers digitally.

While most of the insurance industry is only beginning to tread the path of more efficient claims processing through technology, Fortune General has gotten a headstart. FGen has been offering a 5% discount on motorcar insurance for car owners with a dashcam installed since early this year.

“We saw the need to use technology to streamline processes. Dashcams on cars is a win-win situation for car owners and insurers, so we thought it best to incentivize its use,” said FGen President Michael Rellosa.

Rellosa added that he is glad that the insurance industry is following the footsteps of FGen and said that it is high time that the use of dashcam footage and mobile photos in claims processing becomes the standard.

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FGen launches surety bond for real estate brokers

FGen launches surety bond for real estate brokers

The Insurance Commission (IC) has approved the application of FGen Insurance to launch a surety bond for real estate brokers and appraisers. 

In a letter to FGen Insurance President and COO Michael Rellosa, Deputy Insurance Commissioner Dorothy Calimag announced the IC’s approval of the new product which provides a P20,000 guaranty to the Professional Regulatory Commission (PRC) in the event that the real estate broker or appraiser failed to perform his duty.

The surety bond is a requirement of the PRC for the issuance of license to real estate brokers and appraisers.  It is also required for those renewing their license.

FGen President Rellosa said the new product is priced at Ps 2,006.24 and can be availed of in a matter of minutes. For inquiries, call Surety department at 706-3959.

Is the Philippines financially prepared for disasters

Is the Philippines financially prepared for disasters

A Special Report from the Philippine Graphic

The Philippines is located in a prime spot for trade and tourism, being blessed with a tropical climate, beautiful beaches and sceneries.

But the country’s location also leaves it vulnerable to natural calamities.

With the country sitting in the Pacific Ring of Fire, earthquakes and volcanic eruptions—the same phenomena responsible for glorious mountains, rock formations and islands—are much more frequent compared to other regions in the world.

Typhoons also frequently visit the country. In a year, an average of 20 tropical cyclones enter the Philippine Area of Responsibility. Approximately 10 of those become typhoons, around eight of which make landfall, and around five will cause significant damage.

Nature can deal the country double whammies too. In October 2013, a magnitude-7.2 earthquake hit the Visayas region, leaving 222 dead, 976 injured, eight missing, and P2.25 billion in damages. Bohol took the worst hit, as the quake toppled several historical structures, including the oldest church in the region, the Church of Our Lady of Light.

Just three weeks after the quake struck, Super Typhoon Yolanda pummeled through the Visayas region. With raging winds up to 315 km/h, the typhoon, known internationally as Haiyan, was one of the strongest on record and left 6,343 dead, 1,058 missing, and P145 billion in damages. Leyte, the hardest hit by Haiyan, is still recovering to this date. But just recently, a magnitude-6.5 earthquake shook the province and wrecked P271 million in properties.

One would expect that with the frequency of natural disasters the Philippines faces yearly, Filipinos would be better prepared. “Unfortunately, despite the regular occurrence of natural calamities in our country, it seems that we are often caught unprepared,” said Michael Rellosa, the deputy chairman of the Philippine Insurers and Reinsurers Association (PIRA), in a lecture delivered at the Asian Institute of Management.

But why? Rellosa, who is also the president of Fortune General Insurance, says it all boils down to how funds are spent and accessed by local government units, and how government property is insured. He explains that typically, a government, in times of disasters, will first use government reserves and contingency funds. If it needs more money, it can use contingent credit lines and post-disaster credit. In the event of disasters of historic proportions, insurance proceeds, catastrophe bonds proceeds, and international donations will be the source of funding for relief, recovery, and reconstruction operations.

However, the Philippines has a different approach. The first line of funding is the contingency fund, called the National Disaster Risk Reduction and Management (NDRRM) fund. The NDRRM fund for this year has been slashed in half from P38.9 billion to only P15.8 billion, and as of March 2017, only P5.77 billion remain as P10 billion was spent for relief and recovery operations in response to “Nona”, “Ferdie”, “Lawin”, and “Nina”.

“One major problem with NDRRM funds is not just the shortage of funds but actually the use, or more specifically the non-usage of such funds,” Rellosa explained. He discussed a 2015 Commission on Audit report which stated that more than P1 billion in disaster relief funds given to local governments were underutilized or misused.

“Some P595 million in disaster funds were disbursed only in November 2015 to the Local Government Units, thus preventing timely implementation of post-disaster projects,” he said. Many LGUs in Metro Manila did not allocate millions of pesos from the NDRRM fund to their local risk reduction and management funds. At least P128 million of the Quick Response Funds given to the Department of National Defense (DND) were not used for quick response, but for repairs of DND facilities.

In addition to the lack of funding and the use of whatever funds left for purposes not related to disaster prevention and response, accessing the NDRRM funds is also difficult. “It seems our government has made it too hard to access these funds that our government units [...] find it impossible to put the funds to use in the most effective and efficient way you know,” Rellosa said.

He said that problems in accessing the NDRRM fund are due to the lengthy approval process for the fund releases, which delays recovery and reconstruction projects, and the lack of clear criteria or rules to get funding approved.

“I was told that in many areas, the approval and release of NDRRM Funds can take from months to years,” Rellosa lamented.

After the measly and difficult-to-access NDRRM fund is depleted, the Philippine government can turn to the World Bank for a $500 million loan, especially in the aftermath of an extremely destructive disaster. But usually, the government would jump straight to the top of the risk layering model and use international donations to fund calamity response. Issues with insurance also plays a big part in post-calamity recovery and reconstruction.

Rellosa explained that government property insured with the Government Service Insurance System (GSIS) are not automatically insured for typhoons and may be grossly underinsured. “In Leyte and Samar, most of the government buildings destroyed by Super Typhoon Yolanda were found to be not insured,” he said.

The GSIS insures government properties for fire, but not other calamities. Rellosa also said that most, if not all of government properties, are insured based on depreciated values and not on the cost of rebuilding them.

According to Rellosa, insurance with GSIS, as the case of Yolanda shows, only covers fire and does not cover natural calamities, since it requires additional premium and government agencies find this an added expense. Aside from these problems, the sluggishness of traditional insurance claims handling also causes trouble for victims of natural disasters.

Rellosa showed that these systems in the country are far cries from the systems in place in Turkey, Mexico, and the Caribbean. Turkey created the Turkish Catastrophe Insurance Pool which insured all urban residential buildings on registered land for earthquakes. Mexico established the Fund for Natural Disasters which gets 0.4 percent from the annual federal budget and accrues interest in a trust fund. The Caribbean Community government’s Caribbean Catastrophe Risk Insurance Facility, which is similar to business interruption insurance, ensures that they will have short-term liquidity if hit by a hurricane or earthquake.

But the future in the Philippines is not too bleak. There have been initiatives to improve financing and insurance mechanisms in the aftermath of calamities.

“There are moves to introduce a joint catastrophe insurance for local government units, set aside a P1 billion budget intended to buy insurance and to pay for other mitigation initiatives, and set up a catastrophe insurance pool for homeowners and small businesses,” Rellosa said.

Laws have also been enacted to increase DRRM funds and streamline the approval of its release. R.A. 10121 sets a minimum of 5 percent of regular income sources to be  allocated as local DRRM fund. Rellosa said that this law also enables local government units to use 70 percent of the fund for disaster prevention, while 30 percent of the fund goes to a special trust fund for five years.


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FGen offers affordable protection vs. dengue, chikungunya

FGen offers affordable protection vs. dengue, chikungunya

Fortune General Insurance Corporation (FGen) recently introduced a product that provides financial protection for expenses brought by dengue, chikungunya and zika.

Known as Mosquitronella Insurance, this new product by FGen insures clients from mosquito-borne diseases and provides up to P10,000 in cash assistance and another P10,000 in death benefits.

The product is now available at all FGen branches nationwide at only P350.

FGen President and COO Michael Rellosa said Mosquitronella is FGen's response to the rising cases of dengue and chikungunya infections in the country, usually affecting working class people and their children.

"The cost of being hospitalized because of dengue or chikungunya can be a major burden for common families with no health insurance to rely on. This product is an affordable way of addressing the threat of mosquito-borne diseases," he said.

Metro Manila remains a hotbed of deadly dengue infections, with dengue cases rising by 19.1 percent to 4,706 in the first half of 2017 from 3,951 in 2016, data from the Department of Health (DOH) shows.

Dengue cases in Metro Manila accounted for 12.3 percent of all cases in the country, while Cebu saw 11.7 percent. Chikungunya cases in the National Capital Region, meanwhile, also skyrocketed by 300 percent from 2016.

While dengue and chikungunya cases are on the rise in some areas, the numbers of recorded cases of both diseases are decreasing nationwide.


This early, a mother of a one-year-old boy diagnosed with dengue last July 10 in General Santos City was the first claimant of FGen's Mosquitronella insurance. Mrs. Elsa Toroba received her check just recently. Photo shows the claimant Mrs. Toroba (middle) receiving the check from Ms. Maritess Ayo, FGen General Santos Branch Assistant Manager, and Kathy Pitogo, Branch Assistant.

FGen is praying for the full recovery of the dengue-stricken boy and all victims of dengue, chikungunya and zika.

Interested in getting Mosquitronella? You may call FGen Insurance through landline (02) 706-3959 or visit any FGen branch nearest you.